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Privacy Policy

Last updated: May 9, 2025
 

This Privacy Policy applies to personal data that is collected and processed in the course of providing Services (as defined by Terms and Conditions) by URBANIX DOO with registered seat at Cara Lazara 5-7, Belgrade, the Republic of Serbia, CIN: 21358045 TIN: 110514301.

Acting as a Data Controller or Data Processor, we collect and process personal data relating to the Website and provision of Services (as defined by Terms and Conditions). This Privacy Policy describes how we use and protect any information that you share with us in relation to the Website.

Please read this Privacy Policy and make sure that you fully understand and agree with it. If you do not agree with any part of this Privacy Policy, please do not access the Website nor use Our Services. 

In case of any inquiries regarding this Privacy Policy, please reach out to us via privacy@urbandata.com

Along with the Terms and Conditions, this Privacy Policy represents a contract between You and Us. Any capitalized but undefined term in this Privacy Policy shall have the meaning defined in Terms and Conditions

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Data Subject is any natural person that shares personal data with us via Website or in relation to the Website and/or Service.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, either directly or indirectly. Data about a company or any legal entity is not considered to be personal data but registering on behalf of a legal entity may include sharing personal data. For example, information about one-person companies may constitute personal data where it allows the identification of a natural person. The rules also apply to all personal data relating to natural persons in the course of professional activity, such as the employees of a company or organization, and business e-mail addresses like “firstname.surname@company.com”. This Privacy Policy does not apply to information from which no individual can reasonably be identified (anonymized information).

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Usage Data

  • Email address

Usage Data

Usage Data is collected automatically when using the Website and/or Service. Usage Data may but does not always include Personal Data. This Privacy Policy applies to the cases where Usage Data includes Personal Data.

 

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your Device’s unique ID, the IP address of Your Device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

 

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through any Device.

Email Address

We collect your email for the following purposes:

  • To provide you with a license key at your request, necessary for the provision of Service.

  • To send you a newsletter at your request, based on your consent.

If the processing of Personal Data is based on your consent, we will retain the shared Personal Data until you withdraw your consent or until the expiration of one-year period, whichever date comes first.​

Use of Personal Data

We use Your Personal Data to provide you with a license key at your request, to send you a newsletter at your request, as well as for other purposes stated in this Privacy Policy.

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Additionally, the Company may use Your Personal Data for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our Service, products, services, marketing and Your experience.

 

In some cases you may need to share third-party Personal Data with us, such as the Personal Data necessary for the use of the following code: https://sdk.urbandata.biz/public/ubsdk.js
Such Personal Data may include IP address,  device browser user agent, the absolute URL of the webpage, the canonical URL of the website visited, query string parameters, the channel from which the user arrived, as well as any other data collected by Our cookie implemented on third-parties websites through You, in cases where such data includes user identifiers. 

 

In case you provide Us with any third-party Personal Data, You warrant that you have obtained proper consent from such third parties for processing their respective Personal Data and for transferring such Personal Data to Us. You are obliged to indemnify and hold us harmless from any claim or request of any third party against Us for any kind of damage that arises as a result of Your unauthorized sharing of such third party’s Personal Data with Us or other breach of this paragraph.

Sharing Your Personal Data

We may share Your personal information with third parties, in cases where we engage third-party Service Providers ​for the provision of certain services.

 

In such cases, We have strict procedures and measures in place to review, assess and background check all processors we engage, prior to sharing Personal Data with such processors.

 

The Service Providers we share your Personal Data with are:

Data processor
Role (Service they provide)
Seat
Wix.com Ltd
Provider of analytics and form integration services
Israel

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

 

Personal Data collected based on your consent will be retained during the period We have Your consent.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located (for example, our processors). It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ then those from Your jurisdiction.

 

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

 

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless such organization or country ensures an adequate level of protection of Your Personal Data.

 

If Your Personal Data is transferred to a country that does not  ensure an adequate level of protection of Personal Data, we will apply the appropriate safeguard measures in regard to such country (such as Standard Contractual Clauses adopted by the European Commission).

Your Rights

Access to Your Personal Data

You can at all times request a copy of Your Personal Data we have collected. At your request, we will provide the requested Personal Data at our earliest convenience.
 

Objection to Processing

You can object to the processing of Your Personal Data, in cases where such processing is based on Our legitimate interest. 
 

Correction of Your Personal Data

If any Personal Data we have about You is not accurate or correct, you can request the correction of such Personal Data.
 

Deletion of Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
 

Restriction of Personal Data Processing

You have the right to the restriction of processing of Your Personal Data if:

  • the accuracy of Your Personal Data is contested,

  • You consider the processing unlawful, but you do not wish the Personal Data to be erased,

  • We do not need Your Personal Data any longer, but You need it for submitting, exercising or defending legal claims.

Data Portability

In cases where the processing of Your Personal Data has been carried out by automated means, or if the processing is based on Your consent or the fulfilment of a contract You are the party to, you can request to receive Your Personal Data in a structured, commonly used and machine-readable format, as well as to have such Personal Data transferred to a third party.

Withdrawal of Consent

Where your consent is a legal ground for processing, you can at all times withdraw such a consent. 

Right to file a Complaint

If You consider any Personal Data processing to be conducted unlawfully, you may file a complaint to the competent supervisory authority in your country of residency.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

 

If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We will take reasonable steps to remove that information from Our servers at our earliest convenience.

 

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

 

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Cookie Policy

On the Website, we use cookies and other tracking technologies. In the following paragraphs, you can learn more about cookies and their purpose, how we use them on the Website, and how you can control them.

 

PLEASE NOTE THAT THIS COOKIE POLICY APPLIES ONLY TO THE USERS OF THIS WEBSITE. COOKIES IMPLEMENTED ON THIS WEBSITE DO NOT COLLECT DATA OF ANY SUBJECTS WHO ARE NOT DIRECTLY ACCESSING OUR WEBSITE, AND THIS COOKIE POLICY IS NOT APPLICABLE IN REGARD TO SUCH INDIVIDUALS.

 

Cookies are text files (pieces of code) that contain small amounts of information, and they are stored on your computer. Cookies are being sent to your browser by a website you visit, and they may be sent back to the originating website during future visits, or to another website that recognizes them. Cookies are useful because they allow a website to remember a user’s device and offer the best possible configuration.

We use cookies to make our Website more user-friendly, efficient, and secure. If You do not accept Cookies, You may not be able to use some parts of our Website or Service.

Types of cookies

Cookies can be classified based on their duration, their origin, and their purpose.

 

a.    Duration 
In general, cookies may last certain time or only while the website visit session lasts.
 

  • Persistent cookies are cookies that remain on your hard drive until you erase them, or your browser does, depending on the cookie’s expiration date. All persistent cookies have an expiration date written into their code, but their duration can vary.

  • Session cookies are temporary cookies that expire once you close your browser or once your session ends. 

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b.    Provenance (origin)
 

  • First-party cookies are cookies that are put on your device directly by us, i.e., the website that you have visited.​

  • Third-party cookies are cookies placed on your device by a third party, and they are usually related to an advertiser or an analytic system.


​c.    Purpose
There are several types of cookies, which all have different purposes - necessary, statistical, functionality and marketing cookies. In addition, from time to time, unclassified cookies may appear.
 

  • Necessary cookies - Necessary cookies make the Website usable by enabling basic functions such as page navigation and access to secure areas of the Website. In other words, the Website cannot function properly without these cookies. 
     

  • Statistical cookies - Statistical cookies enable us to understand how visitors interact with the Website, as they collect and report traffic information anonymously. Due to the implementation of these cookies, we can measure and improve the performance of our Website.

    This way, we know which pages are the most and the least popular with our users, and we can also have an insight into how our visitors move around the Website. 

    All information collected by these cookies is collected anonymously and cannot be reasonably used to identify any particular individual. 
     

  • Functionality cookies - Functionality cookies allow websites to remember the user’s site preferences and choices they make on the site in order to provide personalized features, increase the level of the Website’s functionality, and boost the user experience on a Website. If you do not allow these cookies, some of the Services may not function properly
     

  • Marketing cookies - We have implemented marketing cookies in order to improve our Website and its performance. So, marketing cookies help us provide you with a good user experience and tailored content. 

    These cookies are set up through our Website by our advertising partners, who may use marketing cookies to create a profile of your interests and show you relevant advertisements in other locations.

    Please note that marketing cookies uniquely identify your browser and device. If you do not allow these cookies, you will not experience our targeted ads on other websites. 
     

  • Unclassified cookies - Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Legal basis for the use of cookies
 

We use cookies only if we have obtained your consent for that (through the cookie settings). In general, the legal basis for the use of cookies on the Website is the consent of the visitor, given in accordance with the Privacy Policy. The only exception is necessary cookies because the legal basis for their implementation is the performance of the agreement concluded with the data subject.
 

Please note that it is assumed that the device you use to access the Website is yours. If you access the Website from a device that you do not own, it will still be assumed that you have the authority to consent to the use of cookies on that device, in accordance with the Cookie Policy.

How to block cookies?
 

You can disable any type of cookie, except for the necessary ones.
To block the cookies, you can:

  1. Refuse cookies via the cookie banner and general cookie settings, or

  2. Adjust your browser settings.
     

When disabling the cookies via the cookie banner, please choose the option “Decline”. Also, please have in mind that you can adjust your cookie preferences at any time by clicking on the “Adjust” button in the cookie banner. Then, you can change the available sliders to “On” or “Off” and confirm the choice by clicking on “Allow chosen cookies”. 

You may need to refresh your page for your settings to take effect.

If you would like to disable cookies via browser, please note that most internet browsers accept cookies by their default setup. However, if you want to refuse or delete cookies, please refer to the help and support area on your browser for further instructions (e.g., Google Chrome, Microsoft Edge, Mozilla Firefox, Safari (Desktop), Safari (Mobile), Android Browser, Opera, Opera Mobile).

Browsers may have different procedures for managing and configuring cookies. But, if you decide to use your browser settings to block all cookies (including necessary cookies), please keep in mind that you may not be able to access all or some parts of our Website. 

For more information on cookies, i.e., instructions on how to delete or block them, please visit http://www.aboutcookies.org/.  

Changes to our Cookie Policy

We may update Our Cookie Policy occasionally. We will notify You of any changes by posting the new Cookie Policy on this page.

Useful Links

Contact Us

If you have any questions about this Privacy Policy, You can contact us at: info@urbandata.biz

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